Loans
Make yourself at home. We'll provide a variety of options for a new home purchase and refinancing.
Report Fraud
Your privacy and security are important to us. Please contact the Citizens-Farmers Bank immediately if you feel your Citizens-Farmers Bank account(s) may have been compromised, you have been involved in a scam, or if you believe you have given out any personal confidential information. A bank representative will help guide you through the proper steps to take. For your convenience, our contact information is listed below.
The Citizens-Farmers Bank will never contact you via phone or text about your digital banking, asking for your digital banking credentials, or send messages inquiring about your personal confidential information and/or account information. If you receive a call or text please report to The Citizens-Farmers Bank the following details immediately; time and date of the call or text, phone number, and a brief description.
fraud@citizensfarmersbank.com- Please do not submit any personal confidential information via email. This email link is not secure and is not encrypted. It is to report fraud, or general fraud inquiries only.
Phone
Cole Camp
(660) 668-4416
Stover
(573) 377-4272
Lost or Stolen Debit Card
If your debit card is lost or stolen, please contact the Citizens-Farmers Bank immediately during business hours at (660) 668-4416.
Monday-Friday 9am-4pm
Saturdays 9am-12pm
After hours support, please contact our card provider SHAZAM at (800) 383-8000.
Online Banking Support
If you believe your online banking has been compromised, please contact the Citizens-Farmers Bank immediately during business hours at (660) 668-4416.
Monday-Friday 9am-4pm
Saturdays 9am-12pm
Internet Crime Complaint Center
The internet crime complaint center (IC3) is the central hub for reporting any cyber-enabled crime.
To file a complaint with the FBI regarding any cyber-enabled crime, please file here at: https://www.ic3.gov/
